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Media Lab!

Yesterday, I had the wonderful opportunity to join the rest of the Berkman summer interns on a tour of MIT Media Lab, and hang out with some of the Scratch team. It’s pretty hard not to be a total fanboy about this place (my heavily-laden bag from MIT Press’ bookstore [{amazing} clearance rack!] being an obvious cue), and I can say with confidence that it’s even more awesome than I thought.

Many thanks to Becca Tabasky and Lexie Koss at Berkman for putting the field trip together; to Jay Silver and Andrés Monroy-Hernández for their time showing us the Cube and talking about Scratch, and double-thanks to Andrés for giving us a look around the rest of nerd heaven.

And now, pics! More available here.

Media lab 17

Media lab 8

Media lab 1

I’ve been ruminating for a while now on The Real Paul Jones’  excellent post on the differences between social and collaborative spaces and practices, and the implications:

This points out the weaknesses of social networks versus networks for collaboration. When using say del.icio.us, I want collaborators for much of my research and teaching and work. But when it comes to say last.fm, I want my friends who share and enlighten me about music. People using FaceBook for work can see right away what I’m getting at. I do feel close to many of my coworkers and they keep me in touch with a lot of things I’d otherwise miss, but I don’t use FaceBook as a work resource — except for those times I need incidental or ad hoc help. I think that LinkedIn is defining itself less of a social space and more of a collaboration space. Not so much for active collaboration in any constant way but in a kind of punctuated temporary way that is slightly ad hoc but more about information exchange — I see Bill is in your network and he seems to have the skills we need in my office. Could you recommend him?

After mulling this over, I don’t think that that’s quite right, but I’m also still figuring out what I think the difference is between social and collaborative spaces. LinkedIn - in that it basically presents contact and relevant contextual personal information (in its case, work experience rather than, e.g., music tastes) - seems more like a traditional profile-based social networking site (SNS), mainly useful for the maintenance and growth of social capital. That it’s a professional and not a particularly sociable space (as, e.g., Facebook or MySpace is) is not quite the point - whenever collaboration occurs, it will be as a result of actions taken on LinkedIn (that is, social actions) but the collaboration itself will take place elsewhere. Mostly, existent SNS are designed for sociability, and functionally are crippled for collaboration - they include neither the basic features (e.g., document storage; basic word processing, etc.) or the flexibility of interface (truly open API) necessary for it. It’s also not for nothing that these SNS have become perceptually established as social spaces and thus users are likely resistant to their re-framing as collaborative work spaces.

I don’t think that, at present, there are many truly collaborative spaces online. Something like Ning suggests other possibilities as a collaborative space because,

  1. it hasn’t really been established as a social space, for many people, and
  2. it does include the flexibility of interface to make it into a collaborative space

Indeed, many self-organizing social networks on Ning are explicitly organized around professional projects or interests - constructed social spaces for the purpose of collaboration. Not being in the prognostication business, I’m not going to call for Ning to be The Next Big Thing but I do think that we’ve reached or are rapidly approaching a transition point in online activities.

While the socializing-online-will-destroy-the-world crowd still gets in their punches, an increasing body of research combined with the personal experiences of a large share of society are revealing that social activity online can actually be a net benefit and indeed result in more offline socialization rather than less. Part of this is down to the maturity and ease of use of the technologies, part to habituation of users, but basically - many people have “figured out” socialization online, and it’s a relatively uncontroversial part of many people’s daily lives.

Work and collaboration, by contrast, still exist for most users in the same hybrid online-offline space that has predominated since e-mail became a widespread tool and computer workstations a taken-for-granted element of office life. We’re talking about 10, 15, 20 years here, which is kind of awesome to contemplate - almost literally forever in Internet time. Most people still collaborate by e-mailing successive drafts of a document and then talking about it in meetings, or accessing copies on a shared drive. A range of platforms are making document-based collaboration easier, but this is just a part of the puzzle. The perceptual shift that hasn’t quite happened yet - and this is, again, a function both of technology and of habituation - is the movement of collaboration from a splintered, multi-modal (Word Doc -> meeting -> IM conversation, etc.) process to one that is streamlined and takes place in a single space, or at least a space in which all of the various elements are coordinated in such a way as to make the space effectively unitary.

Okay, so maybe I am a prognosticator: this is going to happen, even if the particulars of the how remain to be sorted out (and there’s more grist for the mill). But it will happen especially and increasingly among those for whom living online is the default presumption, who’ve grown up IMing each other for help on homework and working together as squadrons in Halo. That perceptual difference - of always having additional cognitive resources in your ear or at your fingertips - seems to me the bridge to be crossed in developing truly collaborative spaces online.

(Cross-posted at Digital Natives)

Google Book Search has inspired passionate feelings and responses from many people since Google announced the project. Some, like Larry Lessig, view its scanning and indexing of copyrighted books as a legitimate activity under Fair Use. Others, like Siva Vaidhyanathan, are more skeptical of Google Book Search (and in Siva’s case, Google generally).

Either way, there’s no doubt that Google Book Search is a big deal. A key fact to keep in mind is one that Lessig makes repeatedly; namely, that

Google’s “Book Search service” aims to provide access to three kinds of published works: (1) works in the public domain, (2) works in copyright and in print, and (3) works in copyright but no longer in print. As some of you may recall from the presentation I made a while ago, about 16% of books are in category (1); 9% of books are in category (2), and 75% of books are in category (3).

And today there’s been a key advance in determining the often-difficult-to-divine status of whether some books are in category (1) or (3) - also courtesy Google:

For U.S. books published between 1923 and 1963, the rights holder needed to submit a form to the U.S. Copyright Office renewing the copyright 28 years after publication. In most cases, books that were never renewed are now in the public domain. Estimates of how many books were renewed vary, but everyone agrees that most books weren’t renewed. If true, that means that the majority of U.S. books published between 1923 and 1963 are freely usable.

How do you find out whether a book was renewed? You have to check the U.S. Copyright Office records. Records from 1978 onward are online (see http://www.copyright.gov/records) but not downloadable in bulk. The Copyright Office hasn’t digitized their earlier records, but Carnegie Mellon scanned them as part of their Universal Library Project, and the tireless folks at Project Gutenberg and the Distributed Proofreaders painstakingly typed in every word.

Thanks to the efforts of Google software engineer Jarkko Hietaniemi, we’ve gathered the records from both sources, massaged them a bit for easier parsing, and combined them into a single XML file available for download here.

This is, whatever your other feelings are about Google Book Search more generally, a wonderful advance in public accessibility of information. The list of what books are in the public domain can and will be used not just by Google Book Search in its ongoing (and arguably proprietary) book-scanning project, but also by other efforts like Brewster Kahle’s Open Content Alliance. Google comes in for a lot of criticism, but it’s worth acknowledging those times when they follow through on their stated goal of “organizing the world’s information,” and this is one of them.

One of the great challenges/opportunities that we face with digital information is the interface with print and analog information. There’s a danger - implicitly addressed by Book Search and the OCA - that our great knowledge resources from the past are ignored or left to molder, and the difficulty of determining copyright status has been something of a hurdle to digitization efforts thusfar. Recency bias will always be with us, but the possibility of making the great (and undiscovered or underappreciated) works of the past just as accessible to tomorrow’s students as the latest blog post or journal article is a goal to work towards.

(cross-posted at Digital Natives)

Clay Shirky, in discussing his new book at TPM Café, concludes with the following question(s):

I can imagine that however unjust it may be to be relegate to the status of a despised cubicle rat, it’s gotta be worse to be a d.c.r. who doesn’t kick ass at WoW. The question it leaves me with is this: if we have a way of increasing people’s satisfaction with their activities in flexible social spaces, is that a net gain, because it increases satisfaction, or is it a net loss, because blissing out on our local social contexts lowers our sense of injustice, in a way that makes us less likely to fight against it?

Also at TPM Café, danah responds:

It is possible to gain satisfaction from achieving high status in World of Warcraft, even if popularity there is quite niche. In our ethnographic study of new media and youth culture, the Digital Youth group at Berkeley and USC also found that many youth involved in interest-driven digital practices rejected traditional status markers in preference for those that could be achieved in subcultures… [But] just because status markers can be rearranged does not mean that they universally are.

For most teens, the status that matters is that which is conferred in everyday life. Everyday friendship and dating matter more to them than the connections that they make online. This isn’t that surprising because, for as much time as teens spend online, they spend very little engaging with strangers and far more connected to people that they know. Finding interesting music videos or gross-out content online may heighten status amongst peers if this content is valued, but becoming popular with strangers online does not transfer to popularity offline.

I agree with danah here, but think there’s also more reason for hope regarding the value of online popularity. For introverted - nerdy, geeky, etc. - kids, online activity can be a source of validation absent elsewhere in their lives, and sometimes that affirmation can transfer back to their off-line lives either as greater self-confidence or, in some cases, more local social capital. In the upcoming Born Digital, John Palfrey and Urs Gasser focus on the case of one introverted teen who was not classically popular - until word made it back to his school that he was a successful and popular video mash-up artist online.

Certainly there’s a n=1 danger here - most nerdy, socially awkward kids will remain, as ever, at the lower rungs of the social totem poll in high school (saying this as a proud alumnus of the class of nerdy, socially awkward kids), and danah also relates the thoughts of,

Dominic, a 16-year old from Seattle: “I don’t really think popularity would transfer from online to offline because you’ve got a bunch of random people you don’t know it’s not going to make a difference in real life, you know? It’s not like they’re going to come visit you or hang out with you. You’re not like a celebrity or something.”

Bringing this back around to Shirky’s original question - will this dull our sense of injustice? I would ring in here with a full-throated “NO.” What Shirky is really talking about when he says “blissing out in our local social contexts” is a very old idea, and a powerful one - you say esprit de corps, I say solidarity. Building social capital is a good thing, no matter how local it might be, because the alternative (could be) a society atomized down to the most basic component level of the individual. That doesn’t work, Thatcherite critiques notwithstanding: we’re social creatures, happiest and best when we’re most social. ICTs at their best can be a tools in creating greater solidarity among citizens: more people with a sense that working together and towards a common purpose might, as a general principle, be a good thing. And in my book, there are few goals more worthy than that. A generation raised with practice building solidarity - even if it is with “random people” (indeed, perhaps especially if it’s with random people) - is a hopeful sign for society.

(cross-posted at Digital Natives)

Input Roundup

This summer I’m going to be involved in a lot of media production while on the Digital Natives team at the Berkman Center, but not a lot of it is going to be routed (directly) through here. So, a short roundup of where you can find me:

Hopefully, I won’t get too bored of myself. There seems to be a lot of me out there.

Technology

Jan Chipchase:

If technology is everything that was invented after you were born, then technologies that have been superseded are historical artifacts. Except here in this time warp of a courtyard – where the ancient typewriter continues to be nothing less than a computer with a built in printer and an unlimited power supply. Oh, and it sings with a clack, clack-clack, clack, ting.

There was a thoughtspurt the other day among several components of my distributed non-me thoughtspace - Fred and Warren Ellis commenting on a Techcrunch post, the Real Paul Jones commenting on Fred’s post and offering his own thoughts - and all of it together, and substantial other peer pressure, convinced me to join Twitter. And start thinking about it.

What I think is this - Fred frames Twitter as a social network service, and I think that’s right, with a particular emphasis on the service: it’s a plugin of sorts for digital identity. But where Fred says, “By locating the network around the profile, we were really locating it around “communication”. In Twitter, the “profile” is our communication, an always-on, interactive wall.” I’m not sure I agree entirely. I think Twitter is, if not exactly a digital ramora, then at least mostly dependent on the silt of our previously-established digital identities. We don’t need to restate our cultural preferences etc. again on Twitter because that’s asked-and-answered and, for most Twitter users (at least at this point) fairly easily accessible in one form or another - via Facebook, a primary blog, etc. But that identity - or an aspect of it - is, as Fred says, continuously reaffirmed via “an always-on, interactive wall.” Twitter is thus an expressive identity affordance in a way that isn’t possible on other channels of communication - SNS too static, IM limited person-to-person, blog limited to a particular set of expectations of the medium/audience demand, etc.

Twitter is definitely a medium-big deal at this point (though I do stick to my story that it only really burst on the scene because the WiFi kept crapping out on the third floor at SXSW Interactive ‘07), but still mostly confined to an early-adopter multi-channel communicator population, which (in certain places) online makes it seem like a bigger deal than it is generally. So will it scale - will mobile phones be advertising their integrated Twitter clients in 18 (or 12 [or 9 {or 6}]) months? Maybe. But I don’t think that it’s necessary for the continued viability of Twitter - it could get along just fine as the kind of between-modes expressive affordance for high-use multi-channel communicators that it currently is. And I think that along the same lines, the coming death of Facebook is overstated - more cognitive energy might be directed to Twitter or other channels, but a functional, established, static SNS repository for that particular aspect of digital identity seems a viable long-term gambit. Especially if, as Twitter seems to suggest, new forms of SNS are increasingly not replacements for profile-based services but supplements.

The Stories We Tell (Redux)

For a short time in my life, I distanced myself from previous sports fandom. Sports are, after all, kind of silly and often rather repetitive. But they drew me back in, for a variety of reasons, but I think the larger meta-reason is described better by King Kaufman today than I’ve ever seen before, as he writes:

We tell and listen to stories because they say things to us. Sometimes they say things about their subjects, sometimes about their tellers. If Leo Durocher didn’t really help himself to Babe Ruth’s watch after helping the drunken slugger into bed one too many times, well, he was a guy who would have done that, wasn’t he? And if the Babe hadn’t knocked the stuffing out of him over it, he would have, right?

And more important, these stories remind us that we know things like this about guys like that. They tie us to all the other baseball stories, and all the people who tell them and listen to them. Details aside, they’re all about the same thing, about being part of a crowd that cares about the same thing. Because you’re not getting past the table of contents if you’re not part of that crowd, the crowd that cares about baseball. [emphasis added]

Sports are, in the end, just another kind of story - but a really good story, one with a template that anyone can understand, that can be told over and over again in nearly infinite variation despite being almost the same. What kind of sport-story you like, and how you relate to it, says a lot about who you are - we all instinctively know this, and so can find trust and camaraderie in being fans of the same teams. There’s a kind of story and relation to the story that goes along with being a baseball fan - a different one that goes with being a soccer fan (in the United States), which is different from being a fútbol fan (everywhere else in the world) - which in turn is a different than being a curling fan (i.e., you’re Canadian, or King Kaufman). And there’s a different story that Yankees fans can relate to versus Mets fans, or Cubs fans versus… anyone; but you find that repeated with slight variations in Manchester United vs. Manchester City fans, or Tottenham Hotspur fans, or Arsenal fans, etc. ad infinitum. We are the stories we tell, but we’re also the stories we receive, and we’re especially the stories we receive together.

A phrase that every student of information science becomes acquainted with quickly is “Vannevar Bush’s classic article “As We May Think,”…” followed by some discourse on the evolution of information science/the Internet/technology/etc. Bush’s article is a classic for a reason - published in 1945 in The Atlantic, it provided a conceptual and operational framework for “a future device for individual use, which is a sort of mechanized private file and library. It needs a name, and, to coin one at random, “memex” will do. A memex is a device in which an individual stores all his books, records, and communications, and which is mechanized so that it may be consulted with exceeding speed and flexibility. It is an enlarged intimate supplement to his memory.”

While framed in the context of contemporary technologies - it was essentially an enormous desk with many drawers for storage of, and screens for display of, microfilm, microphone for voice notes, keyboard and levers for manipulation - the process Bush describes is unmistakable as the exact one which has emerged with the combination of desktop computing and the Internet. Bush notes as much in saying, “All this is conventional, except for the projection forward of present-day mechanisms and gadgetry. It affords an immediate step, however, to associative indexing, the basic idea of which is a provision whereby any item may be caused at will to select immediately and automatically another. This is the essential feature of the memex. The process of tying two items together is the important thing.”

I’ve been thinking and talking a lot about memexes lately, due to a project on which I’ve begun working, the goal of which is to rethink approaches to instruction and learning (in this particular case) by engaging students in spaces of social media, by meeting them where they are (literally and figuratively). In our early meetings we’ve settled on an approach that emphasizes not some single device as a memex, or on a black box of software to manage these informational relations, but rather an process that first identifies needed capacities and then utilizes current best-available offerings for them.

In this particular case, we will be heavily using many of the big name-brands in social media: Facebook, Flickr, Google Docs, and perhaps one or two other. In part this is because these services just work, but another contributing factor is, of course, the fact that many students are already “there.” The key underlying consideration is how to most seamlessly integrate the various streams of data between and within different services, and different students - “the process of tying two items together,” itself the underlying principle of the Internet.

This same theme came up earlier this morning in a conversation with Paul Jones about Web2.0 generally, and why an information science approach understands questions that computer scientists find beside the point. As he noted, AJAX is nothing special - it’s the understanding of the associative human elements of online communications that make Web2.0 approaches interesting and useful. Computers and the Internet are at a point of working, reliably - now it’s a matter of figuring out people.

And that, ultimately, is going to be the pivot point of any memex approach (which is to say, any PIM approach)- not a single magical AI repository that tells us who we are and what we want, but a flexible suite of applications, places, and most crucially, ways of connecting with other people, that can help us adapt to our own changing circumstances and needs.

Moments of Connection

Reading the following passage from this paper brought me back to the lobby of a hostel in Thessaloniki :

Figure 7

The Finnish network in Figure 7 is qualitatively different. It continues the trend observed in the Portuguese network in that it is smaller and looser, but unlike the previous networks, it lacks an apparent center. Rather, each seed journal and its friends constitutes an independent cluster. Moreover, rather than appearing mainly on the margins of the network, English appears in the centers of the clusters, and even in positions bi-directionally bridging between Finnish journals. This pattern is suggestive of a high degree of Finnish-English bilingualism among Finnish Live-Journalers; indeed, most of the English journals in this network appear to be written by Finns. Thus Finns have conversations on LJ in both Finnish and English, but mostly among themselves. [emphasis mine]

It was in that Thessaloniki hostel lobby that I came to a banal-but-then-amazing realization - while watching a Swedish gent chat up a Japanese lass, I consciously realized, perhaps for the first time, that every day there are probably somewhere in the dozens to hundreds of millions of people speaking to each other in English, for whom English is not a first language. And in the years since (that was in 2002), English has since become not only the default international lingua franca (ironically, mostly not in the Western Hemisphere, where Spanish is increasingly dominant as an international language due to its increased penetration Stateside) but basically the default language of business in the EU. Not due to British cultural imperialism, either - just because it’s easier.

Indeed, English instruction starts so early in most Northern European countries that it can hardly be said to be a non-native language. Especially or the Finns and the Swedes, their export-and-knowledge-based economies (Nokia based in Finland, Linux born in Sweden) demand fluency not just in multiple languages but specifically the international language - and language of the Western internet - English [the Sino-Nipponese-Korean corner of the Net is another story entirely].

I often think about what impacts this will have long-term on the English language - the many divergent strands of slang and local dialect that are emerging among non-native English speakers even as American, Canadian and British regionalisms and colloquialisms are drowned in the ongoing homogenization of our national cultures.

Will an international English-language culture emerge? Has it already - is in fact the (Western) Internet just that? Is the emergence of a more-or-less global language a consequence of transnational trade harmonization - an outfall of GATT, NAFTA, EU, etc. - or does it set the stage for them? Or am I just part of an informational elite that makes it seem like there’s increasing internationalization when for most people, there’s not, and English is just the latest in a series of lingua francas for the transnational global elite? I’m not rightly sure, about any of these things. But it’s something, ain’t it?

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